Your wellbeing is our priority

On zbaji Responsible Gaming – Keep it fun, keep it in control

Gaming is for fun — not stress. zbaji wants you to always play with a smile.

zbaji's commitment
  • Self-Limit & Spending Control Features
  • Cooling-off periods and break options
  • Self-Exclusion Option
  • 24/7 Support & Counseling

Responsible Gaming What does it mean?

Responsible gaming means treating gaming as a source of entertainment — not income. At zbaji, we want you to have fun and enjoy every session. But the moment you feel gaming is affecting other areas of your life, it's time to take a step back.

Online gaming addiction is a real issue — it's not a sign of weakness, it's a health concern. zbaji believes that with the right information and the right tools, anyone can enjoy gaming in a healthy way.

Our responsible gaming policy is more than a list of rules — it's a genuine expression of our care for you. Your wellbeing and peace of mind are the top priority behind every decision zbaji makes.

What Does Healthy Gaming Look Like?

Sticking to a set budget, playing for entertainment, accepting losses gracefully, and maintaining strong relationships with family and friends.

When Should You Be Concerned?

When you feel the urge to keep playing to recover losses, can't enjoy yourself without gaming, or are hiding your gaming from family.

Zbaji's Responsible gaming tools

You're in control — we've just made it easier

Deposit limit

Set a daily, weekly, or monthly deposit limit. Once it's in place, you're automatically protected.

Session Time Limit

Set a time limit for each session. When it's up, zbaji will remind you.

Cooling-off period

Temporarily pause your account for anywhere from 1 day to 6 weeks. Set it yourself at any time.

Self-Exclusion

If you need to take an extended break, choose self-exclusion. Options range from 6 months to permanent closure.

Loss Limit

Your session will automatically end once you've lost a set amount. Keep your financial losses in check.

Reality Check

At set intervals, you'll be notified of how long you've been playing and how much you've won or lost.

How do I use these tools?

Log in to your account → Profile Settings → Responsible Gaming. Any tool can be set up in just a few clicks. If you need help, reach out to our support chat.

Warning Signs Recognize the Signs

Gaming problems develop gradually. Even if they're not obvious at first, certain warning signs deserve your immediate attention.

Playing more to try to recover lost money
Hiding your gaming from family or friends
Struggling to focus at work or on your studies
Spending more than your budget on gaming
Feeling anxious when you're unable to play
Cutting back on sleep or meals to spend more time gaming
Gaming with borrowed money, or thinking about doing so
Trying to stop but unable to

Yourself Check

Ask yourself these questions honestly:

What portion of your budget went to gaming last month?
Is gaming affecting your relationships with family?
Do you feel down after a loss and find yourself wanting to play more?
Finding it hard to spend time without gaming?
Playing late at night for long stretches without anyone knowing?

If you answered "Yes" to two or more of these questions, please reach out to our support team.

Healthy Gaming 6 Simple Tips

Zbaji's tips for keeping gaming fun

Set your budget in advance

Before you start playing, decide how much you're willing to spend. Think of it as your entertainment budget only — not money set aside for essentials. This is the first and most important rule.

Stick to Your Time Limits

Decide how long you'll play each day and stick to it. zbaji's time limit feature makes this simple.

Don't play on impulse

Don't play when you're angry, sad, or frustrated. Your judgment suffers in those moments, and you're more likely to lose.

Take a break after a win

Take a break after a big win. The urge to keep playing is strongest in that moment — and that's exactly where addiction begins.

Stay Close to the People You Love

Never let gaming come between you and the people you care about. Keep a healthy balance between your relationships and your gaming.

A Loss Isn't the End

There's no guarantee of recovering losses. Chasing losses while angry or frustrated is the biggest mistake you can make.

How to Want to Set a Limit?

  • 1
    Log in to your account

    Log in to zbaji with your username and password.

  • 2
    Click on the Profile Icon

    Click on your profile icon in the top right corner of the page.

  • 3
    Go to the "Responsible Gaming" menu

    Go to the "Responsible Gaming" section from the Settings menu.

  • 4
    Choose your preferred limit

    Set a deposit limit, session time, loss limit, or cooling-off period — whichever you need.

  • 5
    Confirm

    Enter the amount or time limit and click the "Save" button. It will take effect immediately.

Self-Exclusion Learn More

Self-Exclusion is a powerful tool to step away from gaming entirely. It's not a sign of weakness — it's a sign of honesty and courage toward yourself.

Self-Exclusion Options:
Short-term: Cooling-off period from 1 day to 6 weeks
Medium-term: Complete break from 6 months to 1 year
Permanent: Permanent account closure and data deletion

Contact our support chat to set up Self-Exclusion. We'll help you — no questions asked.

General FAQ

Everything you want to know about responsible gaming

Reducing your deposit or loss limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

You can log in during a cooling-off period, but you won't be able to play or make deposits. During this time, you can only view your previous transaction history.

A time-limited self-exclusion allows you to return once the period ends. A permanent self-exclusion, however, closes your account completely and cannot be reversed.

Yes. If you feel a family member may be struggling with a gaming problem, please contact our support team. We'll handle the matter with complete confidentiality and compassion.

zbaji's support team is always available. You can also talk to family or trusted friends. Seeking advice from a mental health professional is a brave and completely valid choice.

No. Using responsible gaming tools does not cancel any bonuses. You can still enjoy all offers while staying within your limits.

Need Help? We're Here

If you have any concerns about gaming or need help setting up a tool, zbaji's support team is available 24 hours a day. No judgment — just help.

  • Judgment-free, compassionate support
  • Full Confidentiality Guaranteed
  • 24/7 Support in Bangla

Your wellbeing is our success

Contact Support

Enjoy safely, play responsibly

Enjoy zbaji — but always within your limits. We're here for you.

Remember: gaming is for entertainment. Play responsibly.

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