Zbaji FAQ – Your answers are right here

No, creating an account on zbaji is completely free. There are no registration fees or hidden charges.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password.

No. Only one account per person is allowed. Attempting to create multiple accounts with the same mobile number or email may result in all accounts being suspended.

You must be at least 18 years old to register on zbaji. Registration by minors is strictly prohibited, and age will be confirmed during verification.

Too many incorrect password attempts will temporarily lock your account. Please try again after 30 minutes or log in using OTP. If the issue persists, contact our support chat.

zbaji supports deposits via mobile banking, e-wallets, bank transfer, and cryptocurrency. All methods are fast and secure.

The minimum deposit on zbaji varies by payment method. Generally, mobile banking and e-wallets allow deposits starting from as little as 500 BDT.

Withdrawals via mobile banking and e-wallets are usually completed within 1-3 minutes. Bank transfers may take 1-2 business days. The process is faster when KYC verification is completed.

zbaji generally charges no additional fees for withdrawals. However, your payment provider may apply their own charges. Please review the latest terms before making a transaction.

Wait 15 minutes first. If the funds still haven't arrived, contact our support chat with your transaction reference number. We'll resolve it promptly.

KYC verification is required for withdrawals above a certain amount. Simply upload a photo of your national ID or passport to complete verification. This is a one-time process, and all future transactions will proceed normally.

Register After completing registration, your welcome bonus is automatically credited when you make your first deposit. Bonus amounts and terms may change from time to time.

Each bonus comes with its own wagering requirements. This means you must place a specified amount in bets before withdrawing bonus funds. Full terms are provided with each offer.

A percentage of your net losses over a set period (typically weekly) is returned to your account as cashback. VIP members receive cashback at a higher rate.

Share your referral link or code. When a friend registers and makes their first deposit, you'll receive a referral bonus. The more referrals you make, the higher your bonus.

Each bonus has its own validity period — typically between 7 and 30 days. Any unused bonus will expire at the end of this period. Always check the expiry date of each offer.

zbaji offers 5,000+ games including slots, Live Casino (Baccarat, Roulette, Blackjack, Poker), Sports Betting (cricket, football, tennis), virtual games, and fishing games.

Yes, zbaji's Live Casino can be played from Bangladesh. You'll experience real-time gaming with live dealers. With a good internet connection, games run perfectly smooth.

The RTP (Return to Player) for zbaji slots generally ranges from 94% to 98%. The specific RTP for each game is listed on its information page.

You can bet on cricket, football, tennis, badminton, basketball, volleyball, and many more sports. Hundreds of markets are available, from international tournaments to local leagues.

Refresh your browser or restart the app. Clear cache and cookies. Check your internet connection. If the problem continues, send a screenshot to support chat.

Download Page You can download the Android APK directly from there. iOS users will also find installation instructions on the same page.

On your Android phone, go to Settings → Security → enable "Unknown Sources" or "Install unknown apps". Then reinstall the APK file. You only need to do this once.

Both the app and website use the same account and offer the same features. However, the app delivers a smoother and faster gaming experience. Push notifications are available on the app only.

When a new update is available, you'll receive a notification when you open the app. Download Page Download the latest version from there and reinstall it.

Yes. zbaji uses bank-grade 256-bit SSL encryption. Your personal information is never sold or shared with third parties. For more details, see our Privacy Policy Read.

KYC (Know Your Customer) is an identity verification process. It is mandatory under international standards to prevent fraud and money laundering. Once verified, your withdrawals will also be processed faster.

Change your password immediately and enable two-factor authentication (2FA). Then contact our support chat with full details. We will investigate and take action within 24 hours.

For a temporary break (cooling period) or permanent closure (self-exclusion), go to Account Settings or contact our support. Responsible Gaming Learn more on that page.